Shipping & Returns

 

Shipping Information

You can trust that your order will be quickly processed and safely delivered. 

We can ship products anywhere in the United States and Canada via the United State Postal Service (USPS). When you place an order we will estimate delivery dates based upon the availability of your item(s), and your shipment’s destination. 

Items in stock will typically ship out in 2-3 business days. 

Standard — $6.95 flat rate
2nd Day — $21 flat rate
Overnight – $34 flat rate

Easy Returns & Exchanges

Our goal is to ensure your complete satisfaction with your purchase. 

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 14 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

In case the following conditions are not met LLjewelrybox.com reserves the right to charge 15% restocking fee or refuse the return. 

- the items must be returned for refund or exchange within 14 days of original purchase 

- items must be received in new condition  

- packaging must include all original items

- return package must include copy the original invoice or sale receipt

Before returning package you need to contact LLjewelrybox to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed below or e-mail lanellsjewelrybox@yahoo.com

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

Return Address:

Lanell's Jewelry Box
8719 Thornbrook Drive Odenton, MD. 21113

Phone: 301-213-8341

Email Address: lanellsjewelrybox@yahoo.com